Improving call center efficiency and omnichannel customer experience with an AWS QnA Bot

Find out how to build an interactive and smart QnA bot. The AWS QnABot is an open source, multi-channel, multi-language conversational chatbot built on Amazon Lex that responds to your customer’s questions, answers, and feedback. Without programming, the AWS QnABot solution allows customers to quickly deploy self-service conversational AI on multiple channels including their contact centers, web sites, social media channels, SMS text messaging, or Amazon Alexa.

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Building an audio classifier with Amazon SageMaker
Building an audio classifier with Amazon SageMaker

Audio classification has numerous applications in the field of AI such as chatbots, automated voice transla...

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Build a real time air quality anomaly detector using AWS Lookout For Metrics
Build a real time air quality anomaly detector using AWS Lookout For Metrics

The use of AI/ML to detect anomalies in the data involves a lot of complexity in ingesting, curating, and p...