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Improving call center efficiency and omnichannel customer experience with an AWS QnA Bot

Find out how to build an interactive and smart QnA bot. The AWS QnABot is an open source, multi-channel, multi-language conversational chatbot built on Amazon Lex that responds to your customer’s questions, answers, and feedback. Without programming, the AWS QnABot solution allows customers to quickly deploy self-service conversational AI on multiple channels including their contact centers, web sites, social media channels, SMS text messaging, or Amazon Alexa.