Improving call center efficiency and omnichannel customer experience with an AWS QnA Bot
![](https://play.vidyard.com/RGcPSaJM84x7B5eTMAHiR8.jpg)
Find out how to build an interactive and smart QnA bot. The AWS QnABot is an open source, multi-channel, multi-language conversational chatbot built on Amazon Lex that responds to your customer’s questions, answers, and feedback. Without programming, the AWS QnABot solution allows customers to quickly deploy self-service conversational AI on multiple channels including their contact centers, web sites, social media channels, SMS text messaging, or Amazon Alexa.