Cloud Support Engineer – Job Roles in the Cloud S1 E1
In the first episode, you’ll learn how Cloud Support Engineers provide sophisticated remote technical support to customers around the AWS Cloud.
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In the first episode, you’ll learn how Cloud Support Engineers provide sophisticated remote technical support to customers around the AWS Cloud.
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The second episode of the series will focus on Associate Technical Account Managers, who work directly with customers to plan, debug, and oversee AWS operations for business-critical applications.
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In the third episode, you’ll learn about Product/Program Managers, who work with teams on the development of mechanisms, projects, and solutions that improve how AWS meets customer needs.
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The fourth episode will cover Data Center Technicians, the primary resolution experts for support teams that solve a wide range of data center infrastructure (hardware, fiber, networking, etc) issues.
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Learn about Cloud Infrastructure Architects, who deliver proof-of-concept projects, host topical workshops, and lead implementation projects for a wide range of areas.
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The final episode of the AWS Skills Center Live: Job Roles in the Cloud series will recap some of the most important points from the previous episodes.
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