Financial services institutions are racing to transform their business, innovate, and stay ahead of their competition. They are also required to meet evolving regulatory requirements, manage risk, and build consumer confidence by preventing fraud. Building the right infrastructure to harness the existing data and extract insights are essential to provide an omni-channel and personalized customer's experiences and meet these challenges. Join Shivani Venkatesh - Head of Insights, Analytics & AI CoE, RBL bank, and learn how RBL bank has created an "Early Warning System" for their large loan accounts as well as used a series of cloud-first digital tools to strengthen their customer engagement.
Speaker: Shivani Venkatesh, Head of Insights, Analytics & AI CoE, RBL Bank