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Machine Learning Powered Contact Center Agents

Amazon Connect can help your business ease customer frustrations and the burden on your contact center agents.

Watch our short explainer video to learn how you can transform your customer experience with the power of machine learning and the flexibility of the cloud.

• Easily test and deploy machine learning technology to help solve customer service problems as they start

• Validate your customer’s identity by just their voice and connect agents to relevant information no matter where it’s stored

• Reach even more customers with high-volume communication and highly relevant outbound calls, texts, and emails