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Improving service and reducing costs in contact centers

Boost your contact center with machine learning and analytics

Modernize your customer experiences by introducing artificial intelligence and machine learning intelligence to your contact center. Now your customer teams can gain security, analytics, and storage while improving the company’s bottom line. Discover how Amazon Connect helps organizations in multiple industries:

  • Dramatically elevate customer satisfaction
  • Significantly increase agent productivity
  • Continuously boost business opportunity
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The total economic impact of Amazon Connect infographic
The total economic impact of Amazon Connect infographic

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Why contact center customers choose Amazon WorkSpaces and Amazon AppStream 2.0 deck
Why contact center customers choose Amazon WorkSpaces and Amazon AppStream 2.0 deck

Contact center agents are the front-line to customer experience and customer satisfaction. Today, organizat...