Welcome to the AWS Skills Center Live: Job Roles in the Cloud series on Twitch! In the first episode, you’ll learn how Cloud Support Engineers provide sophisticated remote technical support to customers around the AWS Cloud. Our host will explain key troubleshooting processes used to solve common issues.
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1:30:12The second episode of the series will focus on Associate Technical Account Managers, who work directly with customers to plan, debug, and oversee AWS operations for business-critical applications.
1:27:18In the third episode, you’ll learn about Product/Program Managers, who work with teams on the development of mechanisms, projects, and solutions that improve how AWS meets customer needs.
1:32:12The fourth episode will cover Data Center Technicians, the primary resolution experts for support teams that solve a wide range of data center infrastructure (hardware, fiber, networking, etc) issues.
1:30:34Learn about Cloud Infrastructure Architects, who deliver proof-of-concept projects, host topical workshops, and lead implementation projects for a wide range of areas.
1:29:18The final episode of the AWS Skills Center Live: Job Roles in the Cloud series will recap some of the most important points from the previous episodes.
